Enterprise adoption of agentic AI systems surged 340% in 2024, according to Gartner — and 2025 is set to be the year this technology moves from pilot programmes to core infrastructure.

Unlike traditional AI tools that respond to queries, agentic systems take initiative. They plan, execute multi-step tasks, use external tools, and adapt when things go wrong — all with minimal human oversight.

The numbers are compelling: organisations that deployed agent systems in 2024 reported an average ROI of 3.2x within the first year, driven primarily by reductions in manual operations and faster decision cycles...